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The Mo User Guide: Getting Started with Mo
Getting started with Huggg Rewards
Issuing a Huggg Gift🎁
Issuing a Huggg Gift🎁
Want to spread appreciation with a gift? Click here to find out how!
Radka Franova avatar
Written by Radka Franova
Updated over a week ago

Creating a Moment

To issue a Huggg gift, click "Create a Moment".

Write your Moment and select the colleague/s you wish to send a gift to. There are multiple ways you can do this:

  • You can @ someone by typing @ followed by their name e.g. @name

  • You can search and add individual users by clicking the icon in the top right

  • You can select a list of people (a super-easy way to add multiple colleagues to a Moment at once, learn how to create Lists here)

Once you've added your colleagues, you'll need to press "Reward colleagues" in the bottom right.

Note: This button will only be visible to users who have been given access to a spending pot and are reward givers.

Rewarding a Moment

Choose which spending pot you'd like to reward your colleagues from and select your gift 💐 🍰. You'll be given a preview of the spending pot you select.

Note - If your funds are low and/or you exceed your budget, the entire Moment (with the attached reward) will not be posted and will sit in the reward approval queue awaiting approval from your admin.

Hit "Confirm selection" and you should see the Reward button change to show the number of colleagues you're rewarding.

For example, if I was to reward 6 colleagues, this would say "Rewarding 6 colleagues" and so on. Note - this selection will reward all the users you've tagged or mentioned in the moment, with the reward you choose.

Next, you can choose for your Moment to be either:

  1. Visible to all colleagues so it shows up on everyone's feed or

  2. A private Moment, only visible to you and the colleagues you're rewarding

You can also 'Notify managers' if you want them to know you've recognised/rewarded someone, to elevate the recognition to them. Managers 'notified' using the 'Notify manager' function, won't receive a reward, but will be able to see and comment on the Moment.

When you're ready, press "Share"!

Your Moment will look just like any other Moment, apart from the reward icon in the bottom right 🏆. Note - not everyone will be able to see the reward icon. Only people with access to spending pots (reward givers) and the people receiving the reward will see this. For the rest of the company, it will look like a regular Moment!

Redeeming their Gift

Once issued, your colleague/s will be able to find their gift in "Rewards ->Store activity".

Clicking "REDEEM HERE" will take them to their gift, where they'll be able to find information on how to claim this (collection/delivery)!

If you have any more questions about gifting, click the chat button at the bottom of the page!🤗

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