Create impactful Moments that celebrate achievements, build relationships and foster positive workplace culture. This guide covers both how to create Moments effectively and what types work best.
For detailed step-by-step instructions, see our Create Your First Moment guide.
Quick Creation Essentials
The Basics
Click Create a Moment
Write your message
Tag colleagues using @mentions, search, or Personal Lists
Choose privacy settings (public or private)
Click Share
Make It Better
Add company values that apply
Notify managers for extra recognition
Include visuals (images, videos, GIFs, or cards)
Be specific about what someone did well
Tag thoughtfully - only include relevant people
Types of Moments to Share
Recognition and Appreciation
Thank You Moments
When someone goes above and beyond to help you or the team:
"Thanks @Sarah White for staying late to help debug the customer issue. Your quick thinking saved the day!"
"Grateful to @Darren Brown for covering my client calls while I was sick. True teamwork!"
Use when: Someone helps you personally, provides exceptional support, or goes the extra mile
Well Done Moments
Celebrating achievements and successful completions:
"Congratulations to everyone in the Project Team on delivering the new feature ahead of schedule! Excellent work managing the complexity."
"Well done to everyone in the Sales Team on hitting Q3 targets! Your persistence with the difficult accounts really paid off."
Use when: Projects complete, deadlines are met, targets achieved, or obstacles overcome
Celebrations and Milestones
Celebrate & Share wins and company successes
"We just landed our biggest client ever! Huge thanks to Sales and Customer Service Teams for making this happen."
"Our app just hit 1 million downloads! @Marc @Laura @Steve - this is YOUR success!"
Use when: Company wins, major milestones, team achievements, or breakthrough moments
Personal Celebrations
Acknowledging personal milestones:
"Happy birthday @Diego! Hope you have a fantastic day - you deserve it!"
"Congratulations @Valentina on your 3-year work anniversary! Thanks for all you bring to our team."
Use when: Birthdays, work anniversaries, promotions, or personal achievements
Leadership and Management
For Team Leaders and Managers: Build high-performing teams through regular appreciation:
Weekly Team Recognition:
"This week's spotlight goes to @Rajiv for the creative solution to our database performance issue. Innovation at its best!"
"Shoutout to @Tina for the fantastic campaign launch. The attention to detail really shows!"
Individual Development:
"Impressed by @Nancy's presentation today. Your preparation and confidence have really grown. Keep it up!"
"Thanks @Henry for mentoring the new team members. Your guidance is helping them settle in quickly."
Team Building:
"Love seeing how Product and Engineering Teams collaborated on this project. Cross-team work at its finest!"
Connection and Culture
Personal Sharing Build relationships beyond work topics:
"Great to learn @Mike is also into hiking! Anyone else exploring trails this weekend?"
"Fun fact: @Elena speaks four languages fluently. Any other polyglots in the team?"
Use when: Discovering shared interests, hobbies, or personal achievements
Welcome New Colleagues Help new team members feel included:
"Everyone please welcome @Patrick to the marketing team! They're joining us from OPTICS and bring expertise in digital campaigns."
"Day one complete for @Rayhana! Looking forward to working with you and hearing your fresh ideas."
Use when: New hires start, team members transfer, or contractors join projects
Manager-Specific Tips
Building Team Culture
Recognise publicly when possible to inspire others
Be specific about behaviours you want to see more of
Tag team members individually rather than generic team tags
Connect to company values to reinforce culture
Notify senior managers for exceptional contributions
Frequency and Consistency
Weekly recognition: Aim to recognise at least one team member weekly
Project milestones: Celebrate key deliverables and achievements
Peer recognition: Encourage team members to recognise each other
Cross-team collaboration: Highlight when teams work well together
Performance Management
Use Moments to document great work throughout the year
Build recognition records that support performance reviews
Share learning moments when team members grow or improve
Acknowledge effort not just results
Best Practices for All Users
Writing Effective Moments
Be specific: "Thanks for the detailed analysis" vs "Thanks for your help"
Include impact: Explain why their action mattered
Use their name: Make it personal with @mentions
Keep it genuine: Write in your own voice
Add context: Help others understand the situation
Timing Matters
Create soon after the achievement or helpful action
Don't wait for perfect wording - timely recognition is more valuable
Consider time zones if working with global teams
Batch similar recognitions if celebrating group achievements
Privacy Considerations
Public Moments: Great for inspiring others and building culture
Private Moments: Better for sensitive feedback or personal matters
Manager notifications: Use when extra recognition would be meaningful
Team visibility: Consider who should see vs who must see
Common Moment Scenarios
🚀 Project Success: Tag project team + key contributors + notify managers
🤩 Customer Praise: Share customer feedback + tag service team list
🧑🏻🔧 Problem Solving: Recognise quick thinking + explain the solution + tag and thank helpers
🤝 Collaboration: Highlight cross-team work + tag all participants + celebrate teamwork
💭 Innovation: Celebrate creative solutions + share learning + inspire others
🤗 Support: Thank behind-the-scenes help + make their contribution visible
Getting Started Ideas
New to Moments? Try these:
Thank someone who helped you this week
Congratulate a colleague on completing something difficult
Share a team win that others should know about
Welcome a new team member
Recognise someone's birthday or work anniversary
For Managers: Start with:
Weekly team member recognition
Project milestone celebrations
Cross-team collaboration highlights
Individual growth acknowledgments
Customer feedback sharing