Moments are posts where you can tag colleagues to share appreciation, acknowledge achievements, celebrate milestones, or share progress. Use them to ensure great work doesn't go unnoticed.
What Are Moments?
Moments help you:
Show appreciation for colleagues who go the extra mile
Acknowledge someone doing great work
Celebrate team achievements or milestones
Share progress updates
Recognise efforts that shouldn't go unnoticed
Step-by-Step: Creating Your First Moment
Step 1: Start Creating
Click Create a Moment from your Mo homepage
The Moment creation form will open
Step 2: Write Your Message
Write your Moment content in the text box
Be as brief or detailed as you want
Share what you want to say about the person or achievement
Step 3: Tag Your Colleagues
You will have to tag people to notify them about your Moment. Choose from these methods:
Option A - Type @ mentions:
Type @ followed by the person's name (e.g., @john)
Select the correct person from the dropdown
Option B - Use the tag icon:
Click the tag icon in the top right
Search for and add individual colleagues
Option C - Select from your Lists:
Choose from your pre-created Lists
Great for adding multiple colleagues at once
You can create your own personal Lists to tag groups of people
Preview: Tagged colleagues appear in the top right corner of your Moment as you add them.
Step 4: Personalise Your Moment
Add visual elements to make your Moment more engaging:
Emojis: Add fun emojis to express emotion
GIFs: Include animated GIFs
Images: Upload photos from your device
Videos: Upload video files
Cards: Add fun visual cards
Text formatting: Use bold, italics, bullets, or numbers
Step 5: Select Company Values
Choose company values that apply to your Moment
Select as many as relevant
Shows how values are lived in your organisation
Step 6: Notify Managers
Click Notify Managers to give colleagues extra recognition
Select appropriate managers to notify
Mo will recommend the right person if we know their line manager
Step 7: Choose Privacy Settings
Select who can see your Moment:
Visible to all colleagues:
Appears on everyone's feed
Others can discover the great work being done
People only see it when they log into Mo (no mass email notifications)
Private Moment:
Only visible to tagged colleagues and notified managers
Only these people receive notifications
Only these people can see the Moment in Mo
Step 8: Share Your Moment
Review your Moment content and settings
Click Share
Your Moment is now live!
How Colleagues Get Notified
When you create a Moment, tagged colleagues receive notifications through:
In-app notification when they're in Mo
Email notification to their registered email
Push notification if using the Mo mobile app
Slack or Teams alert if they use Mo's integrations
What Happens After You Share
Colleagues can interact by:
Reacting with emojis
Writing comments
Replying to comments
Adding GIFs to responses
Adding images to responses
Your Moment Privacy Settings
Default- Public Moments: Visible to all colleagues in feeds
Option -Private Moments: Only visible to tagged people and notified managers
Managing Your Moments
Deleting a Moment
If you need to delete a Moment:
Find your Moment
Click the three dots in the bottom right corner
Select Delete
Confirm the deletion
⚠️ Please note that deleted Moments cannot be recovered.
Adding Rewards (If applicable)
If you have access to spending pots, you can attach rewards to Moments:
Adds extra recognition value to your message
Only available to users with spending pot access
Learn more about Rewarding Colleagues
Tips for Great First Moments
Be specific: Mention exactly what the person did well
Be timely: Share Moments soon after the achievement or good work
Tag thoughtfully: Only tag people directly involved or who should be notified
Use values: Connect achievements to company values when relevant
Make it personal: Use your own voice and be genuine
Need Inspiration?
Struggling to think of what to write? Check out our guide for ideas and examples.