Understanding Moments Shared

What Is Moments Shared

Definition

Moments Shared represents the total count of Moments (posts) that colleagues have created and shared on Mo.

What This Metric Measures

Engagement indicators:

✅ How actively colleagues share experiences
✅ Recognition culture strength
✅ Platform adoption and usage
✅ Connection levels across the organisation

Why it matters: Moments Shared serves as a leading indicator of how connected your organisation is becoming through using Mo.

What Counts as a Moment Shared

Included in the Count

Public Moments: Posts that appear on the public feed visible to all colleagues.

Private Moments: Posts shared discreetly, direct to specific colleagues' profiles.

All post types are counted:

Recognition posts
Celebration posts
Appreciation messages
Thank you posts
Team achievements
Personal milestones

Not Included in the Count

Currently, Moments Shared includes only content shared on feeds or profiles (posts).

Not counted:

Rewards sent (tracked separately in report generator)
Ideas shared (tracked separately in report generator)
Nominations made (tracked separately in report generator)
Comments on Moments
Reactions to Moments

Future expansion: Rewards, Ideas, and Nominations will be incorporated into the Moments Shared metric in a future update.

How Moments Shared Is Calculated

Basic Calculation

The metric totals all Moments posted to the Mo platform, including both public feed posts and private profile posts.

Formula: Total Moments Shared = All public Moments + All private Moments

Real-Time Accuracy

The count reflects the current state of content on Mo

When Moments are deleted:

Deleted Moments are removed from the total count
This ensures an accurate representation of active content
The metric always shows Moments currently on the platform

When users are suspended:

Moments from suspended users remain in the count
Content is still accessible on the platform
Only active, visible content is counted

Example Calculation

Scenario:

500 public Moments posted on feed
200 private Moments shared to profiles
50 Moments later deleted
2 users suspended (who posted 30 Moments total)

Total Moments Shared: 650 (500 public + 200 private - 50 deleted. Suspended user Moments still count as they remain visible)

Using Moments Shared Data

As a Connection Indicator

Moments Shared helps measure

Organisational connection:

Higher Moments Shared = More active sharing culture
Consistent growth = Sustained engagement
Plateau or decline = May need engagement initiatives

Team engagement:

Track Moments Shared over time
Compare periods (month-over-month, quarter-over-quarter)
Identify trends and patterns

Benchmarking and Goals

Set engagement targets:

Establish baseline Moments Shared
Set realistic growth goals
Monitor progress regularly
Celebrate milestones

Example targets:

New organisations: 100 Moments in first month
Growing organisations: 20% increase quarter-over-quarter
Mature organisations: Maintain steady sharing rate

Interpreting the Data

High Moments Shared indicates:

✅ Active recognition culture
✅ Strong platform adoption
✅ Engaged workforce
✅ Regular appreciation habits

Low or declining Moments Shared may indicate:

Need for encouragement campaigns
Platform awareness issues
Competing priorities
Need for leadership modelling

Accessing Other Metrics

Report Generator

For comprehensive engagement data beyond Moments Shared:

Access the report generator:

Navigate to the Admin section
Select Report Generator
Choose your desired metrics

Additional metrics available:

Rewards sent
Ideas shared
Nominations made
User activity
Engagement trends
Department participation

Combining Metrics

For complete engagement picture, review:

Moments Shared (connection and sharing)
Rewards sent (tangible recognition)
Nominations made (peer recognition)
Ideas shared (innovation engagement)

Together, these provide comprehensive insight into your organisation's engagement and culture.

Tracking Moments Shared Over Time

Monitoring Trends

Recommended review frequency:

Weekly: Monitor for active campaigns or initiatives.

Monthly: Standard tracking for most organisations.

Quarterly: Strategic reviews and goal-setting.

Healthy Growth Patterns

Positive trends:

Steady increase over time
Consistent sharing across departments
Regular participation from diverse colleagues
Sustained engagement during quiet periods

Areas for attention:

Sudden drops in sharing
Single department dominance
Small group of power users only
Seasonal fluctuations

Seasonal Considerations

Expected variations:

Holiday periods may see reduced sharing
End of quarter/year may see increased recognition
New starter onboarding waves boost Moments
Company events drive temporary increases

Account for these patterns when evaluating trends.

Improving Moments Shared

Encouraging More Sharing

Leadership actions:

✅ Model regular Moment sharing
✅ Recognise those who share frequently
✅ Celebrate Moment milestones
✅ Make sharing part of team rituals

Communication strategies:

Share prompts for what to recognise
Highlight great Moment examples
Send regular reminders
Celebrate total Moments Shared milestones

Organisational initiatives:

Launch sharing challenges
Create department competitions
Integrate into team meetings
Include in onboarding

Creating a Sharing Culture

Make it easy:

✅ Simple instructions for new users
✅ Mobile accessibility
✅ Regular prompts and reminders
✅ Examples of good Moments

Make it meaningful:

✅ Explain the impact of sharing
✅ Show how Moments connect teams
✅ Celebrate authentic recognition
✅ Emphasise quality over quantity

Make it regular:

✅ Encourage daily or weekly habits
✅ Set team sharing goals
✅ Create rituals around recognition
✅ Maintain consistent engagement

Common Questions

Why did my Moments Shared count decrease?

Possible reasons:

Colleagues deleted Moments they posted
Duplicate or test Moments were removed
Inappropriate content was deleted by admins

The count always reflects current, active Moments on the platform.

Do private Moments count the same as public?

Yes. Both public feed Moments and private profile Moments are counted equally in Moments Shared.

What happens to Moments from departed employees?

If the user account is deactivated: Their Moments typically remain on the platform and continue to count in Moments Shared, preserving organisational recognition history.

If Moments are specifically deleted: They are removed from the count.

Policies vary by organisation. Check with your Mo admin for your specific approach.

Can I see Moments Shared by department or team?

Currently, Moments Shared is a platform-wide metric. For detailed breakdowns by department, team, or individual user, use the Report Generator in the Admin section.

Will this metric include Rewards and Nominations in future?

Yes. Rewards sent, Ideas shared, and Nominations made will be incorporated into an expanded Moments Shared metric in a future update, providing a more comprehensive engagement measure.