Mo Administrators
For users with special administrative access who manage the organisation's Mo account, including user management, budget allocation, rewards configuration, and platform settings. This collection covers account administration, data management, nominations oversight, and system-level configurations.
User Management
Manage and organise employees
Managing Users Manually in MoComplete guide to manually adding, editing, and managing user accounts
Manually Adding a User to MoStep-by-step guide to adding new colleagues to your Mo account
Understanding Mo PermissionsQuick reference guide for assigning user permissions correctly
Bulk Inviting Colleagues to MoSend welcome invitations to multiple users at once
Resetting Passwords for Locked AccountsAdmin guide to unlocking user accounts and issuing password resets
Celebrating Occasions in Mo - Admin GuideSet up and manage workplace occasion celebrations for your organisation
Admin Guide: How to Use Bulk Upload to Add Employee DataThis guide explains how to upload employee data to Mo using CSV files, including creating groups, preparing your data, and troubleshooting common errors.
Group Management
How to use groups to structure your organisation in Mo
Managing User GroupsCreate, configure, and maintain organisational categories for better collaboration
Reward Administation
Comprehensive guides for reward admins managing rewards in Mo.
Nominations Management
For Nominations Admins and Managers who oversee the nominations process in Mo.
Nomination Admin Guide: Setting Up Your First NominationNominations let you ask colleagues to submit their favourite Moments. This guide walks you through creating a nomination.
Nomination Admin Guide: Announcing NominationsThis guide covers how to view nomination results and announce nominees so they can read their submissions.
Nomination Admin Guide: Getting the Most Out of NominationsThis guide helps nomination administrators maximise engagement, ensure fair judging, and create meaningful recognition experiences.
Nomination Admin Guide: Selecting and Announcing WinnersThis guide covers the complete process for evaluating submissions, selecting winners, attaching rewards, and announcing results.
Nomination Admin Guide: Managing NominationsThis guide covers essential nomination management tasks including reopening, duplicating, and deleting nominations.
Analytics and Insights
For analysts and senior administrators who need to track and measure recognition and engagement across the organisation.
Creating an Activity Detail ReportActivity Detail reports provide comprehensive overviews of user-related activity in Mo, helping you track engagement and analyse platform usage.
Common Activity Detail Report Use CasesThis guide explains the most frequently used Activity Detail reports and when to use them to track engagement in Mo.
Activities GlossaryThis article breaks down all of the options you can choose from when creating an activity detail report using our report generator.
Creating a Content Export ReportContent Export reports provide detailed content and data from user activities in Mo, including the full text of Moments, reward details, nomination submissions, and user information.
Understanding Moments SharedMoments Shared is a metric that measures engagement and connection within your organisation by tracking the total number of Moments posted on the Mo platform.
Refunding Store Credit using Content ExportWhen employees leave your company with remaining store credit, you can refund this balance back to your Mo float.
Ideas
Everything you need to know about using Ideas
Ideas: Being a Decision MakerDecision Makers have special access to review ideas, make decisions and manage the Ideas feature in Mo.
Creating an IdeaIdeas allow you to submit suggestions and gather input from colleagues on improvements, initiatives, or changes you'd like to see in your organisation.
How to Create a ChallengeChallenges invite colleagues to submit ideas addressing specific organisational needs or problems.
Editing and Archiving a ChallengeManage your challenges by editing details or archiving completed challenges.