What is a Decision Maker?
A Decision Maker can:
✅ Review ideas submitted by colleagues
✅ Approve, reject, or place ideas on hold
✅ Edit and delete ideas
✅ Change idea status
✅ Assign ideas to other decision-makers
✅ Create challenges for the organisation
Types of Decision Makers
Two Types of Decision Makers
Global Decision Maker
Who: Users with Decision Maker permissions in Mo
Access: Can make decisions on any idea across the organisation
Assigned by: Mo administrators
Assigned Decision Maker
Who: Users assigned to decide on a specific idea
Access: Can only decide on ideas specifically assigned to them
Assigned by: Global Decision Makers
Note: You receive an email notification when assigned to an idea.
What Global Decision Makers Can Do
Make Decisions on Any Idea
Three decision options:
Approve: The idea will be implemented or progressed
Reject: The idea will not move forward
On Hold: The idea needs more consideration or is deferred
When making decisions:
Explain your reasoning
Inform the idea creator and followers
Provide clear feedback
Assign Ideas to Others
Assign specific ideas to subject matter experts who are best placed to evaluate them.
To assign an idea:
Open the idea
Click Assign
Select a colleague from your organisation
Why assign:
Experts can better evaluate technical ideas
Department heads can assess department-specific proposals
Distribute decision-making workloa
Create Challenges
Create challenges that invite colleagues to submit ideas addressing specific organisational needs.
Challenges help:
Focus ideas on priority areas
Encourage targeted innovation
Address specific business problems
Create Challenges
Create challenges that invite colleagues to submit ideas addressing specific organisational needs.
Challenges help:
Focus ideas on priority areas
Encourage targeted innovation
Address specific business problems
Learn more: See How to Create a Challenge article.
Monitor and Engage
As a Global Decision Maker, you should:
Monitor new ideas regularly
Assign ideas to appropriate decision-makers
Ensure ideas (especially challenge responses) have someone assigned
Comment on ideas to ask questions and show engagement
Encourage colleagues to vote and comment
Make timely decisions
What Assigned Decision Makers Should Do
1. Review the Idea
When assigned to an idea:
Log in to Mo and open the idea
Read the full description
Check who submitted it and which groups it affects
Review voting progress (Yes, No Opinion, No)
Read all comments and discussion
2. Engage and Gather Information
Ask questions in comments:
Request clarification on unclear points
Ask about implementation details
Check if it's been tried before
Understand feasibility and resources needed
Engage with commenters:
Reply to questions and concerns
Acknowledge valuable input
Build understanding through discussion
3. Encourage Participation
Invite relevant colleagues to vote:
Share the idea with people who would be affected
Ask subject matter experts for input
Encourage voting to gauge support level
Why participation matters:
Shows level of support or opposition
Helps understand potential impact
Provides diverse perspectives
4. Set Expectations
Communicate your process:
Let followers know when you'll make a decision
Explain any steps needed before deciding
Update if timeline changes
Example comment: "Thanks for this idea. I'll review all comments and voting by the end of next week and make a decision shortly after. Please share any additional thoughts before then."
5. Wait for Voting to Close
After voting closes:
Users can no longer vote
Comments may still be added
Review all final comments before deciding
Allow time for:
Last-minute feedback
Additional perspectives
Final questions to be answered
6. Make Your Decision
Choose the appropriate status:
Approve
Reject
On Hold
Explain your decision:
State your reasoning clearly
Reference voting results and comments
Explain next steps (if approved)
Provide constructive feedback (if rejected)
Set timeline for review (if on hold)
7. Update the Status
After deciding:
Change the idea status in Mo
Add your decision and reasoning
Save the update
What happens:
All voters and followers receive email notification
Decision appears on the idea
Idea moves to decided status