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Ideas: Being a Decision Maker

Decision Makers have special access to review ideas, make decisions and manage the Ideas feature in Mo.

Tahera Barok McArthur avatar
Written by Tahera Barok McArthur
Updated this week

What is a Decision Maker? 

A Decision Maker can:

✅ Review ideas submitted by colleagues

✅ Approve, reject, or place ideas on hold

✅ Edit and delete ideas

✅ Change idea status

✅ Assign ideas to other decision-makers

✅ Create challenges for the organisation

Types of Decision Makers

Two Types of Decision Makers

Global Decision Maker

Who: Users with Decision Maker permissions in Mo

Access: Can make decisions on any idea across the organisation

Assigned by: Mo administrators

Assigned Decision Maker

Who: Users assigned to decide on a specific idea

Access: Can only decide on ideas specifically assigned to them

Assigned by: Global Decision Makers

Note: You receive an email notification when assigned to an idea.


What Global Decision Makers Can Do

Make Decisions on Any Idea

Three decision options:

Approve: The idea will be implemented or progressed

Reject: The idea will not move forward

On Hold: The idea needs more consideration or is deferred

When making decisions:

  • Explain your reasoning

  • Inform the idea creator and followers

  • Provide clear feedback

Assign Ideas to Others

Assign specific ideas to subject matter experts who are best placed to evaluate them.

To assign an idea:

  1. Open the idea

  2. Click Assign

  3. Select a colleague from your organisation

Why assign:

  • Experts can better evaluate technical ideas

  • Department heads can assess department-specific proposals

  • Distribute decision-making workloa

Create Challenges

Create challenges that invite colleagues to submit ideas addressing specific organisational needs.

Challenges help:

  • Focus ideas on priority areas

  • Encourage targeted innovation

  • Address specific business problems

Create Challenges

Create challenges that invite colleagues to submit ideas addressing specific organisational needs.

Challenges help:

  • Focus ideas on priority areas

  • Encourage targeted innovation

  • Address specific business problems

Learn more: See How to Create a Challenge article.


Monitor and Engage

As a Global Decision Maker, you should:

  • Monitor new ideas regularly

  • Assign ideas to appropriate decision-makers

  • Ensure ideas (especially challenge responses) have someone assigned

  • Comment on ideas to ask questions and show engagement

  • Encourage colleagues to vote and comment

  • Make timely decisions

What Assigned Decision Makers Should Do

1. Review the Idea

When assigned to an idea:

  • Log in to Mo and open the idea

  • Read the full description

  • Check who submitted it and which groups it affects

  • Review voting progress (Yes, No Opinion, No)

  • Read all comments and discussion

2. Engage and Gather Information

Ask questions in comments:

  • Request clarification on unclear points

  • Ask about implementation details

  • Check if it's been tried before

  • Understand feasibility and resources needed

Engage with commenters:

  • Reply to questions and concerns

  • Acknowledge valuable input

  • Build understanding through discussion

3. Encourage Participation

Invite relevant colleagues to vote:

  • Share the idea with people who would be affected

  • Ask subject matter experts for input

  • Encourage voting to gauge support level

Why participation matters:

  • Shows level of support or opposition

  • Helps understand potential impact

  • Provides diverse perspectives

4. Set Expectations

Communicate your process:

  • Let followers know when you'll make a decision

  • Explain any steps needed before deciding

  • Update if timeline changes

Example comment: "Thanks for this idea. I'll review all comments and voting by the end of next week and make a decision shortly after. Please share any additional thoughts before then."

5. Wait for Voting to Close

After voting closes:

  • Users can no longer vote

  • Comments may still be added

  • Review all final comments before deciding

Allow time for:

  • Last-minute feedback

  • Additional perspectives

  • Final questions to be answered

6. Make Your Decision

Choose the appropriate status:

  • Approve

  • Reject

  • On Hold

Explain your decision:

  • State your reasoning clearly

  • Reference voting results and comments

  • Explain next steps (if approved)

  • Provide constructive feedback (if rejected)

  • Set timeline for review (if on hold)

7. Update the Status

After deciding:

  1. Change the idea status in Mo

  2. Add your decision and reasoning

  3. Save the update

What happens:

  • All voters and followers receive email notification

  • Decision appears on the idea

  • Idea moves to decided status


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