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How to send a Colleague a Password Reset

Has a colleague forgotten their Mo password? No worries! Learn how to send them a password reset here!

Tahera Barok McArthur avatar
Written by Tahera Barok McArthur
Updated over 8 months ago

If a colleague forgets their Mo password, you can easily send them a Password Reset email and allow them to create a new password.

To do this, head to "Manage organisation-> Users". Search for the user in need of a password reset and click the three dots under status. Select "Issue Password Reset".

The user will receive an email such as the one below and they'll easily be able to create a new password!

If you have any more questions about Password Resets, feel free to get in touch! You can do so by clicking the button in the bottom right!😊

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