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Managing your Notifications 📬

Changing your notification preferences to receive what you want, and how you want it.

Tahera Barok McArthur avatar
Written by Tahera Barok McArthur
Updated over 4 months ago

Finding your Preferences

Your notification preferences live in your account settings, to find these click on your profile icon in the top right and select 'Settings' & 'Notification preferences' on the left.

What can I do?

The notifications on this page are dependent on your Mo setup. Depending on whether your Organisation will be using Nominations, Rewards or Ideas and Challenges there will be some notifications that you may not see or find relevant.

The notifications you can adjust settings for are:

  • Moments - post notifications about responses to boosts you're part of, but where you're not personally mentioned.

  • Boosts - these are notifications that remind you that a boost is active and you've been invited to respond, you receive these based on the cadence selected by the boost creator i.e. weekly

  • Missed Activity - this email will be sent if you haven't logged in within the last 7 days and you have an activity relevant to you that you haven't seen.

  • Occasions - these will be sent when someone in your team or someone reporting to you (if you're a manager) is celebrating a birthday or a work anniversary.

  • Challenges - these will be sent when someone in your business has created a new challenge intended to request Ideas relevant to the challenge, which you'll be invited to respond to

  • Nominations - these are notifications relevant to Nomination events your business or function may be running, keep these on so as not to miss out on taking part as these run for a limited time.

  • Rewards - If you're a budget approver, we will email you about rewards awaiting your approval that are pending

  • Spending Pots - If you've been assigned the ability to spend from a given spending pot, it means you can issue rewards! We will inform you about the spending pot cycles your business set up, when they open or when your pot is due to close, and if you have funds remaining.

Notification preferences exist for the following channels:

  • Email - these arrive to the email registered with Mo, which is your user email

  • Push - these are mobile push notifications, you will only receive those if you have downloaded and logged into your Mo on our Mobile app on either Android or iOS, and have push notifications enabled for the app in your phone settings

  • Slack - If you're a Slack user, and your organization has enabled our Slack Mo App, you can link your account to receive the notifications which have a 'Slack' option above in Slack, in addition to some of our other core notifications.

To change your preferences, toggle the switches you wish to change. You can choose to receive some notifications using all and click "Save changes".

Have a question that wasn't answered in this article? Reach out to our support team by clicking the chat icon on the bottom right!

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