Mo's notifications keeps you informed about important activities, celebrations and opportunities across your organisation. This guide explains how to customise your notification preferences to ensure you receive the right information through your preferred channels.
Accessing Your Notification Preferences
Your notification settings are located in your account settings. To access them, click on your profile icon in the top right corner of Mo, then select Settings followed by Notification preferences from the left menu.
Understanding Mo Notifications
The notification options available to you depends on your organisation's Mo setup. Your company may use different combinations of Mo's features including Nominations, Rewards, Ideas and Challenges, so you may not see all notification types described below.
Types of Notifications
Mo offers several notification categories that you can customise based on your preferences and role:
Moments Notifications keep you updated about responses to boosts you're participating in, even when you're not directly mentioned. These help you stay connected to team conversations and activities you're involved with.
Boost Notifications serve as reminders when a boost is active and you've been invited to respond. The frequency of these notifications matches the cadence set by the boost creator, such as weekly reminders, ensuring you don't miss opportunities to participate.
Missed Activity Notifications are sent via email if you haven't logged into Mo within the last 7 days and have relevant activities waiting for your attention. This helps you stay current with important updates even during busy periods.
Occasions Notifications celebrate important milestones by informing you when someone in your team or someone reporting to you (if you're a manager) is celebrating a birthday or work anniversary. These help maintain team connections and recognition culture.
Challenges Notifications alert you when someone in your organisation creates a new challenge requesting ideas. These are opportunities to contribute innovative solutions and participate in collaborative problem-solving initiatives.
Nominations Notifications relate to nomination events your organisation may be running. These notifications are particularly important to keep enabled since nomination events typically run for limited time periods and you don't want to miss opportunities to nominate colleagues or be nominated yourself.
Rewards Notifications are specifically for budget approvers who need to be informed about rewards awaiting approval. If you have approval responsibilities, these notifications ensure timely processing of pending rewards.
Spending Pots Notifications are relevant if you've been assigned spending abilities from specific budget pots. These notifications inform you about spending pot cycles, including when they open, when they're due to close and alerts about remaining funds. This helps you effectively manage and distribute rewards within your allocated budget.
Notification Delivery Channels
Mo supports multiple channels for delivering notifications, allowing you to choose how and where you receive different types of information:
Email Notifications are delivered to the email address registered with your Mo account, which is typically your work email. This is the primary channel for most notification types and ensures you receive important updates even when not actively using Mo.
Push Notifications are mobile notifications that you'll only receive if you have downloaded and logged into the Mo mobile app on Android or iOS devices. Additionally, push notifications must be enabled for the Mo app in your phone's notification settings. This channel is ideal for immediate alerts when you're away from your desktop.
Slack Notifications are available if your organisation has enabled the Mo Slack integration. To receive notifications in Slack, you must first link your Mo account to Slack. Once connected, you can receive selected Mo notifications directly in Slack alongside other workplace communications. This integration is particularly useful for organisations that rely heavily on Slack for internal communications.
Customising Your Preferences
To modify your notification preferences, use the toggle switches next to each notification type. You can select different delivery channels for each notification category based on your preferences and workflow. For example, you might choose to receive urgent notifications like reward approvals via both email and push notifications, while selecting only email for less time-sensitive updates like occasion celebrations.
After making your selections, click 'Save changes' to apply your new preferences. Your settings will take effect immediately, and you'll receive future notifications according to your updated preferences.
Managing Notification Overload
If you find yourself receiving too many notifications, consider these strategies:
Disable notifications for features your organisation doesn't actively use.
Prioritise immediate-action items like reward approvals or spending pot alerts over informational notifications.Choose your most-monitored channel for critical notifications while using secondary channels for less urgent updates.
For organisations heavily integrated with Slack, consider centralising most Mo notifications in Slack to reduce email volume while maintaining visibility into important activities.
Your notification preferences are personal to your account and workflow, so customise them based on your role, responsibilities, and communication preferences.